The Right Promises Immediately Increase Sales
The delivery options and promises at checkout are the last decision a customer weighs before deciding to buy, or not. Having the right promise, at the right price, for a given customer can make the difference between a sale and an abandoned cart. On average, roughly 70% of online carts are abandoned. One in five shoppers abandon at checkout because delivery was too slow, while two in five cite “extra costs,” including shipping.
Shipsi allows shippers to expand the range of promises and the flexibility of price points (SLAs) they can offer customers at competitive rates, while ensuring they can keep those promises reliably and consistently.
This allows shippers greater flexibility to overcome cart-abandonment triggers while choosing how much effort to invest on an order-by-order, and customer-by-customer basis.
Shipsi’s approach combines CRM and customer segmentation techniques with real-time contextual and behavioral data to optimize every transaction towards a successful conclusion for shippers and their customers.
This is not just a pass-through of standard promises on our platform: Shipsi helps you expand the range of available promises and your confidence that these promises can be kept, and kept well.
Sources: 1 Baymard Institute, Cart Abandonment Rate (average of 50 studies) and US checkout-abandonment survey, March 2026.