Post-Purchase Experience: How Shipsi’s Real-Time Tracking Builds Trust

Shipsi / 24th March, 2025

Delivery Expectations Are Changing

The research is conclusive: Shoppers don’t just like fast shipping; they demand it. As a result, same-day delivery is becoming the norm rather than the exception, and companies that can’t keep up risk losing customers to businesses that can.

Along with demands for speedy delivery, customers are also looking for complete transparency on their orders. Being able to see exactly where an order is, and what time it is expected to arrive allows customers to track progress and plan their day. Without real-time tracking, customers report that there is a sense deliveries may be unreliable.

Shipsi is using tech-driven solutions to make both of these functions accessible even to the smallest retailer – turning speed into trust. With instant updates, live ETAs, and branded notifications, customers are given full visibility of every step of their delivery process regardless of whether they are expecting an on-demand order or scheduled drop-off. 

Why Real-Time Tracking Matters in Same-Day Delivery

Speed Over Cost: A Shift in Consumer Priorities

For years, free shipping was the top motivator for online shoppers. But priorities have shifted. Many consumers are now willing to pay for speed and reliability, especially when they can track their orders in real time. Here’s why:

  • Checkout confidence drives conversions – When customers see same-day options with live tracking at checkout, they’re more likely to complete their purchase.
  • Anxiety-free shopping keeps customers happy – No more guessing games. Real-time updates eliminate the frustration of “Where’s my order?”
  • Amazon isn’t the only fast shipping game in town – Retailers using Shipsi for same-day shipping see an increase in customer retention, proving that brands can compete with Prime-level logistics.

 A 2022 study found that at least 70% of customers appreciate delivery updates, with demand only likely to have grown since.

Shipsi’s Tech-Driven Tracking & Instant Delivery Service

Shipsi’s real-time tracking doesn’t just provide a delivery estimate—it delivers a seamless, transparent post-purchase experience.

Branded Notifications That Build Trust

Customers don’t just want updates—they want reliable communication from the brands they trust. Shipsi helps retailers keep customers informed at every stage with:

  • Live order status updates from warehouse to doorstep
  • Estimated time of arrival (ETA) tracking for full transparency
  • Branded notifications that reinforce trust and customer satisfaction

By keeping customers in the loop, Shipsi reduces post-purchase anxiety and helps businesses

Seamless Warehouse & 3PL Integration

Behind the scenes, Shipsi seamlessly integrates with retailers, third-party logistics (3PL) providers, and warehouse management systems. Whether you’re a small business or a large-scale operation, Shipsi makes same-day fulfillment simple.

  • For 3PL same-day delivery: Shipsi plugs directly into 3PL fulfillment centers, enabling real-time visibility and optimized logistics.
  • For small businesses: Shipsi levels the playing field, offering a network of 7 million drivers in more than 5000 cities, so independent retailers can offer fast, local deliveries just like the big brands.

From beauty suppliers serving last-minute salon orders to electronics brands catering to impulse buyers, Shipsi empowers businesses to monetize in-store

Delivery as a Competitive Advantage

Today’s biggest brands don’t just promise speed—they prove it through accuracy, reliability, and full transparency.

The Future of E-Commerce Fulfillment

Fast shipping isn’t just about convenience—it’s a proven strategy for boosting sales, reducing churn, and strengthening customer relationships. The best brands don’t just deliver quickly—they provide full transparency from checkout to doorstep. Real-time tracking isn’t optional—it’s essential.

???? Stay ahead in e-commerce fulfillment—power your post-purchase experience with Shipsi’s best-in-class same-day delivery today.

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